How can we help?

Get help with billing, products, policies, or account-related questions. We are here for you.

Contact support

Our team is ready to help with any questions

We typically respond within 1-2 business days

What do you need help with?

Select the option that best describes your situation.

I have a billing question

Questions about charges, statements, or payment methods

Email support@rewardotter.com with your billing inquiry

I want to cancel

Cancel your Reward Otter subscription

Review the cancellation policy, then contact support

I need a refund

Request a refund for a recent charge

Review the refund policy, then email support

I need purchase-time optimization

Looking for help stacking portals, cards, and offers

DoubleDip.app is designed for shopping-time decisions

I want to learn or organize rewards

Looking for guides, comparisons, or reward organization

MyReward.org helps with knowledge and organization

Which product should I use?

Confused about the Reward Otter ecosystem

DoubleDip for shopping, MyReward for learning/organizing

Privacy or data request

Questions about your data or privacy rights

Review our privacy policy, then email support

Review our policies for detailed information on specific topics.

For product questions, visit the product directly.

Shopping-time optimization

Knowledge and organization